SellGrannysHouse

Legal

Privacy Policy

Last updated: April 2025

1. Introduction

SellGrannysHouse.com ("we," "us," or "our") operates this website to connect families with local service providers for property sales, estate cleanouts, moving assistance, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information you voluntarily provide when you fill out forms on our website, including:

  • Contact Information: first name, last name, email address, phone number
  • Location Information: city, state
  • Service Needs: the types of help you are looking for (e.g., selling a house, estate cleanout, moving help)
  • Timeline and Messages: your preferred timeline and any additional details you choose to share
  • Source Information: which page you submitted the form from and how you found our site

We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Connect you with service providers: We share your contact information and service needs with selected local professionals who may be able to help you. This is the core purpose of our service.
  • Communicate with you:We may send you confirmation emails, follow-up communications, and information about the professionals we've matched you with.
  • Improve our services: We analyze usage patterns to improve our website and matching process.
  • Deliver downloadable content: If you request a resource such as our checklist, we use your email to deliver it.

4. How We Share Your Information

By submitting a form on our website, you consent to having your information shared with third-party service providers (such as real estate agents, cleanout companies, and moving services) for the purpose of fulfilling your request. Typically, we share your information with up to three (3) service providers in your area who may contact you directly.

We may also share your information with:

  • Service providers and business partners who assist us in operating the website
  • Analytics providers who help us understand website usage
  • Law enforcement or regulatory authorities when required by law

We do not sell your personal information to data brokers or unrelated third parties for their own marketing purposes.

5. Referral Relationships

SellGrannysHouse.com is operated by a licensed real estate agent in Utah, affiliated with KW Park City Keller Williams Real Estate. We may receive compensation, referral fees, or commissions from service providers when you engage their services after being connected through our platform. Real estate referral fees are handled through broker-to-broker referral agreements. This compensation does not increase the cost of services to you. For more details, please see our Referral Disclosure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and serve advertisements. You can control cookie preferences through your browser settings. We may use third-party services such as Google Analytics and Google AdSense, which have their own privacy policies.

7. Data Security

We use commercially reasonable measures to protect your personal information, including encrypted data storage and secure transmission protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at the email address below.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing

To exercise any of these rights, contact us at admin@sellgrannyshouse.com.

10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: admin@sellgrannyshouse.com